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Private Policy

Your right to privacy is very important to us and we recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with better service. That's why we have put a policy in place to protect your personal information. In general, when you visit our websites and access information you remain anonymous.

We will not provide any of your personal information obtained via the web to other companies or individuals without giving you the opportunity to opt out. However, we may need to provide your name and delivery address to third parties that IELA uses for the purposes of delivering specific services to you (e.g. customer support, or a shipping company if you have asked us to send something to you.)

IELA provides free email newsletter services. Typically all that's requested is an e-mail address and some basic information about you, such as job function. There are occasions where we will ask for additional information and we do this to be able to better understand your needs, and provide you with services that we believe may be valuable to you. Some examples of information our websites collect are name, address and phone number.

Whenever you provide sensitive information (for example, a credit card number to make a purchase), we will take reasonable steps to protect it, such as encrypting your card number. We will also take reasonable security measures to protect your personal information in storage. Credit card numbers are used only for payment processing and are not retained for marketing purposes.

Our websites may provide links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third party sites.

This IELA website may use cookies in order to improve the services which we offer. For example we use cookies to enable users to set their home page. You can of course choose to disable cookies in your browser.

Information collected by IELA websites will be stored and processed in databases in Switzerland.

You can help IELA to maintain the accuracy of your information by notifying IELA of any changes to your address, title, phone number or e-mail address. You can do this by e-mail to, by phone to +41 41 661 17 18, or by mail to: IELA Secretariat TQ Consulting GmbH Lindenhof 6, 6060 Sarnen, Switzerland

If at any time you wish to stop receiving an electronic newsletter from IELA you can unsubscribe as explained in the newsletter or contact us at the above addresses. Please include your name, address, and e-mail address, and a description or example of any communication that you no longer wish to receive.