Privacy Policy

Your right to privacy is very important to us and we recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with better service. That's why we have put a policy in place to protect your personal information. 

This Privacy notice applies to anyone entering information on our website, registering online for an IELA Event, subscribing to our emails or making an enquiry or complaint to us. 

This notice does not cover third party websites to which we provide links, which should be covered by their own privacy notices. IELA is not responsible for the content of third party websites. 

The controller of the processing of personal data via our website is:

IELA International Exhibition Logistics Association
4, rue Charles-Bonnet
P.O. Box 399
1211 Geneva 12, Switzerland
T: +41 416611718

Any data subject may, at any time, contact our Data Protection Officer directly via  with all questions and suggestions concerning data protection. 

What Information we collect and how we will use your personal data

On our Website. Our website collects a series of general data and information when you or automated system call up the website. These general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the website, (6) an internet protocol address (IP address), (7) the internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.

When using these general data and information, we do not draw any conclusions about you. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, we analyze anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our association, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subjetct. 

Personal Profile. You have the possibility to register on our website with the indication of personal data. Which personal data are transmitted to us is determined by the respective input mask used for the registration. The personal data entered by you are collected and stored exclusively for internal use by us, and for our purposes. We may request transfer to one or more processors that also uses personal data for an internal purpose which is attributable to us.

By registering on our website, the IP address — assigned by the internet service provider (ISP) and used by you —, date, and time of the registration are also stored. The storage of these data takes place against the background that this is the only way to prevent the misuse of our services, and, if necessary, to make it possible to investigate committed offenses. Insofar, the storage of these data is necessary to secure our association. These data are not passed on to third parties unless there is a statutory obligation to pass on the data, or if the transfer serves the aim of criminal prosecution.

The registration of you, with the voluntary indication of personal data, is intended to enable us to offer you contents or services that may only be offered to registered users due to the nature of the matter in question. Registered persons are free to change the personal data specified during the registration at any time, or to have them completely deleted from the data stock of us by contacting .

We provide at any time information upon request to you to what personal data are stored about you. In addition, we correct or erase personal data at the request or indication of you, insofar as there are no statutory storage obligations. The entirety of our employees is available to you in this respect as contact persons.

Subscription to our newsletters. On our website, users may be given the opportunity to subscribe to our  newsletter. The input mask used for this purpose determines what personal data are transmitted, as well as when the newsletter is ordered from the controller.

We inform you regularly by means of a newsletter about digital magazines, paper magazines, invitations to events, and general information about our activities. Our newsletter may only be received by you if (1) you have a valid e-mail address and (2) you register for the newsletter shipping. A confirmation e-mail will be sent to the e-mail address registered by you for the first time for newsletter shipping, for legal reasons, in the double opt-in procedure. This confirmation e-mail is used to prove whether the owner of the e-mail address is authorized to receive the newsletter.

During the registration for the newsletter, we also store the IP address of the computer system assigned by the internet service provider (ISP) and used by you at the time of the registration, as well as the date and time of the registration. The collection of these data is necessary in order to understand the (possible) misuse of the e-mail address of you at a later date, and it therefore serves the aim of the legal protection of us.

The personal data collected as part of a registration for the newsletter will only be used to send our newsletter. In addition, subscribers to the newsletter may be informed by e-mail, as long as this is necessary for the operation of the newsletter service or a registration in question, as this could be the case in the event of modifications to the newsletter offer, or in the event of a change in technical circumstances. We use Mailchimp (The Rocket Science Group, LLC, headquatered in the State of Georgia in the United States) to manage email marketing subscriber lists and send newsletter by email. Please read their privacy policy. Other than to Mailchimp, there will be no transfer of personal data collected by the newsletter service to third parties. The subscription to our newsletter may be terminated by you at any time. The consent to the storage of personal data, which you have given for shipping the newsletter, may be revoked at any time. For the purpose of revocation of consent, a corresponding link is found in each newsletter. 

It is also possible to unsubscribe from the newsletter at any time directly our website, or to communicate this to us in a different way.

Newsletter-Tracking. Our newsletter contains so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such e-mails, which are sent in HTML format to enable log file recording and analysis. This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, we may see if and when an e-mail was opened by you, and which links in the e-mail were called up by you.

Such personal data collected in the tracking pixels contained in the newsletters are stored and analyzed by us in order to optimize the shipping of the newsletter, as well as to adapt the content of future newsletters even better to the interests of you. These personal data will not be passed on to third parties. 

Contact possibility via the website. Our website contains information that enables a quick electronic contact to us, as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If you contact us by e-mail or via a contact form, the personal data transmitted by you are automatically stored. Such personal data transmitted on a voluntary basis by you to us are stored for the purpose of processing or contacting you. There is no transfer of this personal data to third parties.

Event related data. Event related data such as dietary requirements and participation at side events is only collected for internal event organizsation to take care of your wellbeing and will be deleted immediately after the specific event has been taken place or you delete your website profile by contacting  We may share registrant information with third parties in association with the event. Examples of "third parties" include hotels, event organizers (including via third party web sites), speakers, panelists etc. Please check the details provided at individual events to understand fully how your information will be used and retained. 

Sharing your information with IELA Members. Provided you have given your consent, we may share the personal information (contact information) you provide to us with our IELA Members to extend business opportunities for you and our network.

On which basis we process information about you?

Depending on the interaction, we may obtain consent for a specific processing purpose as legal basis for processing operations. If the processing of personal data is necessary for the performance of a contract to which you are party (e.g. event participation), as is the case, when processing operations are necessary to provide any services, the legal basis for processing is the performance of such contract. The same applies to such processing operations which are necessary for carrying out pre-contractual measures, for example in the case of inquiries concerning our services. If we are subject to a legal obligation by which processing of personal data is required (e.g. the fulfillment of tax obligations), the basis for processing is such legal obligation. In rare cases, the processing of personal data may be necessary to protect the vital interests of you or of another natural person. This would be the case, for example, if a visitor was injured at our premises or at an event and his name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on your vital interests. Finally, processing operations could be based on our or a third party’s legitimate overriding interest. This legal basis is used for processing operations which are not covered by any of the abovementioned legal grounds.

Where the processing of personal data is based on our legitimate interest, such legitimate interest is to carry out our activities in favor of the well-being of all our attendees.

What are your rights on your information

The European Union's General Data Protection Regulation and other countries' privacy laws provide certain rights for data subjects.

You can view and edit your personal data online or delete it by contacting  You can also make choices about our collection and use of your data.

If you wish to confirm that we are processing your personal data, or to have access to the personal data we may have about you, please contact us at . Reasonable access to your personal data will be provided at no cost to you by us. If access cannot be provided within a reasonable time frame, we will provide you with a date when the information will be provided. If for some reason access is denied, we will provide an explanation as to why access has been denied.

You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside of us might have received the data from us; what the source of the information was (if you did not provide it directly to us); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by us if it is inaccurate. You may request that we erase that data, cease or restrict processing it, subject to certain exceptions. In case of automated decision making, including profiling, you may request human intervention or challenge a decision.

In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how we processes your personal data. When technically feasible, we will — at your request — provide your personal data to you or transmit it directly to another controller.

Third Party Data Services and Tools

Cookies. Our website uses cookies. Cookies are text files that are stored in a computer system via an internet browser.  Many websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which websites and servers can be assigned to the specific internet browser in which the cookie was stored. This allows visited websites and servers to differentiate the individual browser of you from other internet browsers that contain other cookies. A specific internet browser can be recognized and identified using the unique cookie ID. Some cookies that we are using are non-persistent and therefore expire at the end of the session.

Through the use of cookies, we can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to make it easier for users to utilize our website. The website user that uses cookies, e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user's computer system. Another example is the cookie of a shopping cart in an online shop. The online store remembers the articles that a customer has placed in the virtual shopping cart via a cookie.

You may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an internet browser or other software programs. This is possible in all popular internet browsers. If you deactivate the setting of cookies in the internet browser used, not all functions of our website may be entirely usable.

Google Analytics. This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.

Further information and the applicable data protection provisions of Google may be retrieved under and under Google Analytics is further explained under the following Link

Other Cookies. Other cookies are used to help you log in and use the website most efficiently. By accepting this privacy policy you are giving your consent to the use of cookies on our websites.

How long we keep information about you

We process and store the personal data of you only for the period necessary to achieve the purpose of storage, or as far as this is granted by laws or regulations to which we are subject to. The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfillment of the contract or the initiation of a contract.

If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.


Our website contains links to other websites. This Privacy Policy only applies to this website. So when you link to other websites you should read their own privacy policies. We keep our Privacy Policy under regular review and we will place any updates on this website. This Privacy Policy was last updated on May 24th 2018.


IELA International Exhibition Logistics Association
4, rue Charles-Bonnet
P.O. Box 399
1211 Geneva 12, Switzerland



TQ Consulting GmbH
66060 Sarnen, Switzerland

T +41 41 661 17 18
F +41 41 661 17 19